faq's
Welcome to our FAQ page!
At Sassenach Travel Agency, we aim to simplify your travel planning. Here, you’ll find answers to common questions about our services, from custom itineraries to luxury accommodations.
Didn’t find what you’re looking for? Please contact us directly for more assistance.
In case you may be wondering...
Why should I hire a Travel Advisor?
Hiring a Travel Advisor like those at Sassenach Travel Agency brings numerous benefits that extend far beyond simply booking a trip. You gain a dedicated professional who is committed to making your travel experience as seamless and enriching as possible. We provide personalized service, expert advice based on extensive destination knowledge, access to exclusive perks and amenities, and support before, during, and after your journey. We save you time and ensure you get the best value by handling all logistical challenges and offering tailored solutions. Our goal is to elevate your travel experience, turning every journey into an unforgettable adventure.
FAQS
What are the costs for hiring Sassenach Travel Agency?
At Sassenach Travel Agency, our Signature Concierge & Design Fee starts at $197 and varies based on the trip's length, complexity, destination, number of travelers, and specific requests. This fee is non-refundable and is not applied towards the booking. It covers the personalized creation of your itinerary and dedicated concierge services. Accommodation and flight bookings require a deposit, with full payment due according to vendor policies and proximity to your departure date.
Why Do We Charge a Signature Concierge & Design Fee?
The Signature Concierge & Design Fee reflects our commitment to delivering a personalized travel experience that is perfectly tailored to your needs. This fee ensures that we can devote the necessary time and resources to craft your custom itinerary and provide personalized, attentive service throughout your journey. It supports the extensive research and meticulous planning that go into every detail of your trip. Importantly, charging this fee allows us to work for you, ensuring our recommendations are based solely on what is best for your travel experience, without any external influences. Additionally, we partner with a limited number of clients each year to maintain our high standard of service and attention, making each client’s experience uniquely exceptional.
What is the Necessary Investment for a Memorable Dream Vacation Experience?
At Sassenach Travel Agency, we recommend a minimum budget of $500 per day per person for European vacations, $400 per day per room for ocean cruises, and $900 per day per room for river cruises, excluding flights. This investment ensures a quality experience with minimum 4-star accommodations, balcony rooms on cruises, including roundtrip transportation and handpicked experiences and dining. For those desiring ultra-luxe travel, we cater to every extravagance, with no maximum budget, offering everything from chartering private yachts to exclusive after-hours tours.
Does Booking with Sassenach Travel Agency Save Me Money Compared to Booking Independently?
Booking with Sassenach Travel Agency may not always be cheaper than booking independently, but it offers greater value. Our service goes beyond just saving money, focusing on providing a premium, personalized travel experience. You get exclusive benefits, expert guidance, and dedicated support, which are hard to match with generic travel booking websites. Our goal is to create an unforgettable, meticulously tailored journey that offers more than just financial savings. The real advantage of our service is the comprehensive, high-quality experience that comes with our signature Concierge Care, ensuring every detail of your trip is perfect.
Do you do restaurant reservations?
Absolutely! When you book your accommodations through us, we can manage all your dining arrangements, crafting an itinerary that includes top culinary experiences tailored to your tastes. While we strive to secure the best dining options, please note that reservations are subject to availability. Our goal is to ensure you enjoy the finest flavors each destination has to offer, seamlessly integrated into your travel plans.
Can you book our flights for us?
We specialize in sourcing the best flights that align with your schedule and budget, provided that they are booked in conjunction with at least three nights of accommodations through our agency. This integration allows us to ensure a seamless travel experience, handling all aspects of your journey from start to finish.
Can I Use My Reward Miles or Points Towards a Sassenach Travel Agency Adventure?
While you can't directly use your reward miles or points for services booked through Sassenach Travel Agency, you are welcome to use them for purchasing airfare independently. To ensure seamless travel plans, please share the details of the airfare you intend to purchase with us. This allows us to offer advice on connection times and integrate your flights smoothly into your overall itinerary. Although hotel loyalty points cannot be applied to bookings made through our agency, we are committed to helping you leverage your rewards where possible.
With all the travel inspiration on Social Media, do I still need a travel agent?
Absolutely! While Instagram, TikTok, & Pinterest are fantastic for gathering ideas, the true value of a travel agent lies in turning those inspirations into a meticulously planned reality. At Sassenach Travel Agency, we specialize in crafting bespoke vacations that go beyond the beautiful images. Whether it’s navigating the logistics of first-time visits to new countries, creating magical honeymoons, or organizing stress-free family adventures, our expertise ensures that every aspect of your trip is optimized for a seamless and enriching experience. We handle all the complexities of travel planning—securing accommodations, coordinating transportation, booking guided tours, and more—so you can enjoy your journey without the hassle of vetting countless options or worrying about details. Let us transform your dream boards into tangible, unforgettable travel experiences.
Can my itinerary be customized to include specific activities or meet-ups with people during my trip?
Of course! At Sassenach Travel Agency, we pride ourselves on our flexibility and attention to detail in customizing your itinerary to fit your specific wishes. Whether you want to attend a local event, explore a hidden gem, or arrange a special meet-up with friends or family abroad, we are here to make it happen. We meticulously plan each aspect of your itinerary to accommodate your requests, ensuring your travel experience is not just fulfilling but uniquely yours. Share your personal must-do list with us, and watch as we tailor your journey to include all your preferences, transforming your travel dreams into a perfectly personalized reality.
What if I'm traveling with children?
Traveling with children is a wonderful adventure, and at Sassenach Travel Agency, we make sure it’s enjoyable for everyone involved. We can tailor itineraries to be family-friendly, considering the needs and comforts of children of all ages. From selecting hotels with family-oriented amenities to planning activities that are enjoyable for both kids and adults, we ensure that your family trip is stress-free, fun, and accommodating to everyone’s needs.
I actually enjoy travel planning—will I be able to have input on my itinerary?
Of course! We love collaborating with our clients who take pleasure in the planning process. Your input is invaluable in crafting an itinerary that truly reflects your vision. At Sassenach Travel Agency, we see ourselves as your travel planning partners. We combine your ideas and preferences with our expertise and insider knowledge to create a travel experience that is a perfect blend of your dreams and our execution.
Do you suggest travel insurance?
We highly recommend travel insurance for all our clients to ensure peace of mind throughout your journey. Travel insurance can cover unforeseen circumstances such as trip cancellations, medical emergencies, or unexpected delays, protecting your investment and well-being. We work with reputable insurance providers that offer comprehensive coverage options tailored to your travel needs, allowing you to enjoy your adventure worry-free.
Is there anything you do not do?
At Sassenach Travel Agency, we're committed to providing personalized, luxury travel experiences tailored to your needs. While we excel at crafting personalized journeys throughout Europe, we do not provide services for destination weddings. If you're planning your dream honeymoon, we'd be delighted to assist in curating a luxurious and unforgettable journey tailored specifically to you and your partner.
Please note, our focus is on luxury, not budget travel. We do not compete with prices from online travel agencies, nor do we work with low-end hotels or cruises. We do not book Airbnb or VRBO properties for clients because these privately held properties cannot be vetted to industry standards. However, we do book a range of apartment style accommodations and villa/home rentals through trusted partnerships. We aim to provide an unparalleled level of service, quality, and experience.
If you are looking for the best deal rather than a personalized, high-quality travel experience, our services may not be the best fit for you.
